NEW CLIENT INFORMATION/PROCESS

Our schedule is booking up 2-4 weeks in advance, and even further out for holidays and Spring Break. Keep this in mind when trying to get set up as a client with us. We are no longer take on new clients over the Thanksgiving and Christmas holidays.

When you reach out to us for your pet sitting needs, there is a process that we need to complete. We first need to make sure that you live within our coverage area. If you live within one of our limited coverage cities, then we will need your address. The next step is to set up a meet & greet. This is when we come to your house to meet you and your pets. During the meet & greet we fill out paperwork and get two sets of keys to your home (for those of you who use keys). Typically, keys are kept with us in a lockbox for your future pet sitting needs. There is a $15.00 fee for the return and/or pickup of your keys. The meet & greet usually takes about one hour and there is no charge for this.

Once you are set up as a customer, future pet sitting can be booked through phone, text, or email.

Payment is due on the first day that we start pet sitting. We accept cash, check, PayPal & Venmo.

We do NOT board dogs in our homes.

We do NOT offer overnight or extended stays in your home. We are offering 30-minute visits with your pets in your home. You may book as many visits per day as you and your pets need. Pricing is based on the number of pets and number of visits. Please visit the price page on our website.

Our morning visits are typically done between 6:00-10:00AM. Our midday visits are typically done between 10:30AM-3:00PM. Our evening visits are typically done between 5:00-9:00PM.